Change analysis and management: a process model and its application within a commercial setting

This paper discusses the need for systematic and methodical approaches to Change Analysis and Management (CHAM) on software projects. Our main contribution is a framework for CHAM, called the Change-Cycle, which is concerned with identifying and formalising reusable change knowledge. We review current methods and techniques for handling change and discuss the desirable features of a change process. We describe the Change-Cycle in detail and our experience of using if within a commercial setting.