Mobile web QoE study for smartphones

The mobile web traffic is growing rapidly due to service accessibility in densely populated areas and massive usage of smart hand held devices (smartphones, pads and Internet dongles). This is a challenge for mobile operators and service providers, because it forces systematically increasing network throughput capacity and in parallel to keep this investment on profitable basis. On the other side, the user satisfaction with mobile broadband service should be considered as well, in order to balance the user expectations and mobile operator investments. Our work provides extensive QoE study for different conditions in sense of mobile web service, web content, network conditions and end user device. Finally, the obtained results create basis for more dimensional overview of mobile web QoE and allow to recognize quality and saturation thresholds based on network parameters.