Data Center Business Continuity Best Practice

This qualitative multiple case study analysis reviews well documented past information technology disasters with a goal of identifying disaster recovery and business continuity best practices. The topic of cyber infrastructure resiliency is explored including barriers to cyber infrastructure resiliency. Factors explored include: Adherence to established procedures, staff training in recovery procedures, chain of command structure, recovery time and cost, and mutual aid relationships. Each of these factors is analyzed in the four cases included in the study and recommendations are presented. Automated fail over and regular disaster recovery drills were found to be key factors for success in actual disaster situations.