A user-based heuristic evaluation of an intelligent healthcare system

The current study aimed to evaluate an intelligent health care and promotion system. The developed system, named as CareTogether Pro, was designed for elderly people who are at risk for or suffering from metabolic syndrome that would enable them to manage their health by themselves and improve their satisfaction towards distributed health care. In this study, a heuristic evaluation was employed to identify usability problems in the newly developed system among those users living in an elderly community. The results showed anticipation of both the value of the system as well as potential issues.