A SLA conceptual framework for monitoring QoS in smart grid

The EU Climate and Energy Package, setting the 20–20–20 targets of future energy systems will change the landscape of the energy systems in Europe. A transition from monopolized controlled power network to customer oriented Smart Grid operating in deregulated energy market poses several regulatory, organizational and technical challenges. In such a scenario, multiple stakeholders coordinate to produce and deliver energy and relevant services to consumers. The intra-contractual negotiation is tightly coupled with QoS (Quality of Service). However, there is a lack of active monitoring aspect using QoS. Hence, there exists a gap to actively monitor the QoS values among all negotiated SLAs (Service Level Agreements). In order to address QoS in this setting, SLAs has been proposed as a tool. SLA framework sets up the trust and the coordination among stakeholders in a business case and relevant services with set points and agreements to be monitored. In this paper we propose a SLA framework for monitoring services in smart grid.