Web and Exchange in BP's intranet

Focuses on British Petroleum's introduction and use of World Wide Web technologies internally in BP's intranet. It considers the benefits expected of an intranet within the BP context, looks at the approach taken to its roll-out throughout the company, outlines some of the applications to which the Web is being put, draws out some of the lessons learned from BP's experience, and looks at some future opportunities. BP's roll-out of the Web coincided with (and became part of) a wider change in its IT infrastructure: the introduction of its new Common Operating Environment (COE), which includes the provision of Microsoft Exchange to all BP's desktops. Both the Web and Exchange provide users with the means of publishing documents to a large number of people across the BP Group. The paper also positions these technologies and discusses some of ways in which the Web and Exchange are being integrated and used in collaboration to deliver value to the company.