A holistic Knowledge Management framework for Higher Education Institutions

Knowledge Management (KM) is the latest buzzword that is becoming a growing field of interest. There is a strong belief that Higher Education Institutions (HEI) would have a tremendous value when they develop initiatives to create and share knowledge to achieve their objectives. KM typically focuses on institutions' objectives such as improved performance, competitive advantage, innovation, the sharing of knowledge, best practices and lessons learned, and continuous improvement of the institution. It includes a range of activities to create, capture, process, distribute and store the knowledge. It is imperative to understand the latest theories of KM frameworks at this time, as there is a huge indication for the need to adopt KM methodologies in the educational sector. In an attempt to address this issue, this paper explores the higher education domain in terms of KM and discusses on views of the importance of well-defined framework and also proposes a conceptual framework.