Critical success factors for Offshoring of Enterprise Resource Planning (ERP) implementations — US experience

Enterprise Resource Planning (ERP) applications are changing the way businesses are run. IT Offshoring is changing the way IT Organizations are run. The benefits of implementing ERP's and Offshoring are tremendous. However ERP implementations are prone to risks and IT Offshoring is also fraught with risks. And when both ERP implementation and IT Offshoring happen together, the risks get even more pronounced. This is what provides the motivation for this research. Contemporary research has been done on success of ERP implementations. Likewise research has also been done on Offshoring. However research has not been done on ERP implementations and Offshoring together i.e. on ERP implementations which get offshored. Thus there emanates a strong need for a research study which endeavours to elicit the critical success factors for Offshoring of ERP implementations. This paper presents the research findings of the study on Critical Success Factors for Offshoring of ERP Implementations. The geography under consideration for this study is US.