Building a maturity model for college library knowledge management system

Many college libraries have implemented knowledge management which has emerged as an issue that library administrators have to deal with. In order to evaluate the difference among college library's knowledge management practices, it is necessary to build a knowledge management maturity model. Based on the concept of continuous process improvement and the Capability Maturity Model (CMM) of the Software Engineering Institute (SEI), in this paper, a new knowledge management maturity model is constructed, which can be used to describe how college libraries support the practices at each maturity level, and provide maturity paths that college libraries can follow. A college library will be taken as an example to illustrate the application of this model and discuss how to support the practices at each maturity level in a certain college library by using this model.