Quality and the Courts

A change in attitude amongst purchasers of product in the United States has taken place. The paper describes the reasons and the historical development, and outlines the legal reasons for part of this change and the changes in philosophy of the administration as well as the judiciary. After considering this history, the paper describes some of the things the Quality Control specialist can do with the tools he has available for improving product quality throughout the spectrum of commerce of the United States. The entire paper is directed toward the engineers and managers in Quality Control and Reliability; it tells them how to use the tools they have already for the social aspects of the country's economy.