Management Framework for Business Integration Projects

The concept of business integration as the combination of business process management and enterprise application integration may seem old hat and already well understood. In practice, however, many project managers struggle with the complexity and interdisciplinarity of business integration. Specialized management frame-works are scarce in this field but are crucial to the success of projects. This paper proposes such a management framework, which has its roots in the St. Gall management model and is strongly influenced by empirical data from existing projects. It defines design objects in two dimensions, which depict the crucial success factors for business integration projects.