The experience service interaction management research based on the customers' individuation

The trend of the world economy jointing to be a whole body enlarges our choosing range. The attraction of the commodity and the service themselves weakens. More and more people turn to care their potential feelings from the service process. But the standardization of the commodity and the service obliterates the individual taste. The experience service interaction is necessary to be in fashion. This paper will discuss what the experience service interaction is and how to manage it scientifically.