A general purpose front-office system for eGovernment communications

In the paper, a software package, supporting different types of electronic communication (PIN and password, PKI) is introduced. This communication is based on predefined electronic forms assigned to the different cases. The package consists of three modules: a general-purpose form designer and downloadable program generator, a client program supporting the correct fulfilment and sending of generated form-programs, and of a portal and processing system. The software package was developed by the Hungarian Tax and Financial Control Administration, its PKI version is used since 2002, the PIN and password based version is used from 1st April, 2005. In both cases the authenticity and integrity of forms sent is guaranteed