An Internet-based group decision support system for mass customization

This paper presents GDSS-MC, a group decision support system for enterprises that employ mass customization (MC) strategy. It is a Web-based platform enabling multiple experts to cooperate on decision-making of MC-related problems by the form of virtual team. The group decision information processing is presented, upon which the system architecture and functionalities of GDSS-MC are designed. GDSS-MC consists of 4 subsystems: decision project management subsystem, decision method base, decision model base and information analysis services. Some artificial intelligent approaches are employed to enhance the system efficiency, including case-based system for decision case learning and Web-driven data mining for knowledge discovery. Based on the framework presented in this paper, a Web-enabled software prototype of GDSS-MC is developed.