An online ADR system using a tool for animated agents

We describe an online ADR (Alternative Disputation Resolution) System using a tool for generating facial expressions of animated agents. In this system, a participant of ADR disputes against an opponent through a computer network. The participant agent searches similar cases of arguments and supports the participant by showing the similar cases. The participant edits the next proposal by referring to the cases. And the agent learns the participant's tendency to select facial expressions, based on an emotional model, and generates the facial expression. The participant can reduce the cost of the dispute by using the participant agent.