Monitoring System for Power Grid Reliability and Single-Phase Customer Disconnection Due to Unpaid Electricity Bills

The creation of a Network Reliability Monitoring Tool and 1-Phase Customer Disconnector Who is in Arrears of Electricity Bill Payment is the brainchild of the Distribution Division of PT PLN (Persero) related to Reducing Losses, Increasing efficiency/income/metering systems, Improving Operational & Maintenance Performance that operates continuously for 24 hours, in the form of a tool that focuses on monitoring and controlling 1-Phase Customers (especially those who have a history of arrears) based on an internet system with the ESP 32 Micro Controller module. In its implementation, this tool contributes to Resource Management, we can minimize the number of workers/Human Resources in monitoring (Monitoring), information on network conditions and controlling Customer receivables (Controlling) and from the K3L side can avoid being electrocuted when executing the disconnection/reconnection of customer electricity. In addition, this Apantrol contributes to Occupational Health and Safety, we can avoid unsafe conditions when executing the disconnection and can accelerate and save the company's Cash In and improve the company's image for the better due to the increased speed of the service provided.