Optimizing Pega Healthcare Solutions with Hyperscalers: A Scalable Cloud-First Approach to Digital Transformation

In the age of digital transformation, every industry is looking for ways to modernize its applications and infrastructure to achieve optimization. The healthcare industry, which handles sensitive data of individuals and is the second largest in the world and in the USA in terms of GDP, plays a key role in this transformation journey. Low-code and no-code (LCNC) platforms are enabling the healthcare industry to embark on this transformation journey, spend less, innovate faster, and remain competitive in an ever-evolving technology landscape. In this research article, the authors introduce a unique low-code/nocode platform called Pega PRPC and highlight its significance to the USA's healthcare industry. While this platform is vital to the healthcare industry, it is transforming to keep up with the Information Technology (IT) and Artificial Intelligence (AI) revolution. Authors are exploring the deployment-specific changes being introduced into the PRPC platform, the challenges these pose to healthcare companies, and a few mandatory options to address this. They are also examining strategies to utilize this as an opportunity to optimize their implementation. This paper examines the impact of deprecating legacy Pega VM-based deployments and evaluates client-managed versus Pega-managed cloud migration models in healthcare enterprises, using a comparative case study analysis of multi-cloud, hybrid-cloud, and poly-cloud architectures. Leveraging hyperscalers and edge computing is crucial, as the IT and healthcare industries are moving in this direction to modernize, improve performance, and enhance scalability.