Technology is Driving the Indian Travel and Hospitality Industry

Technology and innovation are the two pillars of any successful business venture. Recent technological advancements have become essential components of the ever-changing corporate landscape of today, as their utilization affects and drives both the manufacturing and services sectors. Consumer expectations and the way the travel and hospitality industries conduct business are changing because of these advancements, which are happening more quickly than in the past. In the post-Covid-19 era, the Indian travel and hospitality industry is expected to undergo a digital change. Technology has played a key role in helping the industry to modernize and transform into next-generation enterprises. This can be seen from the widespread adoption of emerging technologies such as contactless payments, voice search, augmented reality, AI, and the IoT, is providing distinctive experiences to visitors. Businesses in India are utilizing cutting-edge technology as a strategy to design and deliver customized high-tech visitor experiences. This paper elaborates on how technology is going beyond safety and hygiene, and how it is empowering Indian travel and hospitality leaders to provide immersive experiences.