Development Strategy: Sfax Smart City

Smart Cities are those that use Information and Communication Technologies (ICT) to help make cities work better. They are existing cities in developed countries that are in the process of intensive development to improve the quality of life of their citizens, environmental sustainability, the effectiveness of their public services and the overall efficiency of the management of their urban areas.The emergence and multiplication of cities classified as smart in developed countries following the adoption of this new approach to urban development is a reflection of this new concept. The aim is to improve the lifestyle and quality of life of city dwellers through the use of new technologies on the basis of an ecosystem, with the integration of both objects and services. The aim is to make each Smart City more adaptable and efficient, and to improve the lifestyle and quality of life of its inhabitants.In this regard, the MIMAC method has proved to be the most appropriate. It is aimed at improving the strategy and proposing an appropriate Action Plan to re-organise the City of Sfax into a future Smart City. This has led to its use in the continuous process improvement model underlying the digital revolution.