Comparing Smart Post Box Concept Preferences in Pre- and Post-COVID19 Global Pandemic in the Czech Republic Postal Sector

This paper compares respondents’ preferences for RFID-based Smart Post Boxes concept in the Czech Republic before and after the COVID-19 pandemic. Survey data from 2019 and 2024 show an increase in favorability for contactless parcel delivery, reflecting the shift in consumer behavior. Key findings include financial savings from reduced failed deliveries, societal benefits like lower emissions, and a 10.87% reduction in the payback period. Despite rising competition, the Smart Post Boxes concept remains favored by the respondents for its security and convenience, supporting its potential role in smart city logistics.