BEYOND THE ARCH: a web and mobile alumni record verification system for the University of Santo Tomas Office of the Registrar

BEYOND THE ARCH: A Web and Mobile Alumni Record Verification System marks a transformative shift in alumni verification processes at the University of Santo Tomas’ Office of the Registrar. Traditionally manual and time-consuming, the current process faced significant bottlenecks during the 2021 pandemic. This system integrated features like document scanning, automated ticketing, certificate generation, key personnel info cataloguing, user account management, event calendaring, and analytics for performance monitoring. These features significantly enhanced efficiency, accuracy, and transparency in alumni records verification, curbing fraudulent claims and fake credentials. While human intervention may still be necessary for cross-checking, result accuracy, and data privacy compliance, the system's integration with the existing alumni database from 2004 onwards, combined with partial automation, augments efficiency and security. It addresses a critical gap in the Philippines, lacking a centralised clearinghouse for alumni records. Employing the iterative waterfall methodology ensured structured development and flexibility, validated through unit and user acceptance testing. Its successful design and implementation hav e streamlined request management and tracking, improving response times, user satisfaction, and reducing administrative workload. Recommendations for future enhancements include extending verification capabilities, enhancing document scanning accuracy, refining filtering, sorting, and search functionalities, and integrating Senior High School records, among other enhancements.