Artificial Intelligence (AI) Framework in Human Resource Management (HRM): A Systematic Review

In VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world, artificial intelligence (AI) has gained tremendous popularity and expanded exponentially in all areas but still there is lack of understanding on application of artificial intelligence and analytics in Human Resource Management. Therefore, the present study tries to explore the scope of Artificial intelligence on various dimensions of Human Resource Management (HRM) policies and Practices. After the outbreak of covid-19 pandemic the role of HR professional has been redefined as major intrinsic profile to advanced technological oriented role supported by data analytics and artificial intelligence. The study encompasses databases of top HRM, international business and information management journals. The study considered articles related to AI in relation to HR. Results showcased how HR basic dimensions integrated with potential technology of Artificial intelligence to improve employee efficiency. HR dimensions with AI framework provides better efficiency to workforce to meet customer requirements and gain better competitive advantage.