Understanding User Engagement and Needs in Energy Communities

This paper aims to advance the initiation, expansion, and continuity of Energy Communities (ECs) by providing a framework and methodology tailored to enhance citizen and consumer engagement and facilitate the design of value-based propositions within ECs. Engaging EC members and stakeholders is crucial for establishing resilient ECs. Drawing from existing literature and research on Energy Communities, alongside established frameworks and best practices, this paper presents a framework for citizen engagement and value-based proposition design. Workshops and a social innovation template were developed based on these insights, forming the basis for exploratory dialogues with COMMUNITAS pilots. The methods and significant findings regarding consumer and citizen engagement and value-based design, derived from these pilot explorations, are discussed. Synthesizing the insights from the research and social explorations, implications for the COMMUNITAS project are outlined, particularly concerning the COMMUNITAS Knowledge Base and innovative models. Additionally, a framework for the value-based design of pilot activities and services, alongside citizen engagement, has been crafted. This framework aims to support Energy Communities in developing inclusive services and activities, positioning EC members at the forefront of energy markets. It serves as a foundational pillar for ongoing research within COMMUNITAS, evolving into a refined methodology over time.