Conquer or Crumble: A Study of Student Experiences in Micro-Credential Examinations Using Text Mining Approach

Embedding micro-credential examination in the curriculum of students is a new approach to 21^st century educational system. Micro-credentials are a series of courses that grant certification to the students which can culminate in a digital badge from an accredited institution. This study aims to explore the perspectives of students who have participated in micro-credential examinations through text mining analysis. A total of 454 students were surveyed about their experiences with these examinations and their responses were analyzed using the RapidMiner app. The results show that the respondents show a slightly positive emotional content on taking the examination it also revealed that a significant number of students expressed positive sentiments and suggesting overall satisfaction with the examination process however a notable number of neutral and negative sentiments also highlighted. The study also utilized Word Cloud to visually represent the most common words that the respondents use to describe their experiences in micro-credential examination. This suggests that most of the respondents indicate a positive response towards the micro-credential examinations. However, there are noticeable number of respondents who showed neutral and negative response towards their examination experience. This implies that micro-credential examinations offer valuable learning experiences but emphasized that there are areas that need to improve.