LAWBOTS: Utilization of AI Chatbots for Legal Advising in the Philippines

Artificial intelligence is reshaping global industries, optimizing processes, and fostering innovation across healthcare, finance, and education sectors. Chatbots, a popular AI form, are widely embraced for their ability to deliver instant responses, streamline customer service, and provide 24/7 assistance in the digital era. With the benefits chatbots provide, chatbots for legal advising currently exist and are developing, aiming to provide efficient legal assistance and guidance for users to navigate legal complexities. This paper explores the potential use of AI chatbot technology for legal advising activities or “Lawbots” in the Philippines by exploring existing legal advising chatbots, their effectiveness and potential in shaping the legal advising industry, and the public perception regarding its innovation. This paper also examines Filipinos' perception of Lawbots regarding the technology's benefits, challenges, and impact on the Philippines, providing knowledge of its acceptance and potential implementation.