Knowledge Management Trends for Measuring Academic Performance: A New Conceptual Framework

Research in the area of knowledge management for improving academic performance has been on the rise in recent years. The effectiveness of knowledge management in improving the quality of decision-making in higher education is a new challenge in the drive for university performance improvement. Therefore, this paper tries to propose one conceptual framework used to measure academic performance in universities. By applying knowledge management process integrated with Business Intelligence System with data-driven analysis concept. This can provide new insights into the theme of academic knowledge management processes for future research opportunities. The model developed is based on comprehensive research developments on research trends and mapping of knowledge management articles and academic performance as well as a systematic literature review. This literature review examines the current state, clusters, and main topics of research related to knowledge management based on authors, sources, cited articles, countries of article authors, and journals that are productive in producing articles. Herein, 429 articles are utilized as metadata taken from the Scopus database published in 2018-2024. Hence, the data analysis of scientific articles is then reviewed using a bibliometric approach and article mapping with using tool VOSviewers to get a network visualization image. The findings of bibliometric analysis point to a rise in publications and a strong level of interest among academics in the field of knowledge management for performance evaluation in higher education institutions.