AMUBOT: An Intelligent A.I.-powered Chatbot for modern applications

Chatbots are used in a wide range of online applications, most notably commerce and customer service. These chatbots offer many advantages, including personalisation and 24 -hour availability seven days a week. These benefits make chatbots particularly well-suited for usage in the educational sector. Chatbots are a novel type of human-machine interface that uses natural language. On the other hand, academic chatbots have received little attention in the academic community, for example, by providing organisational help for studies, courses, and tests. This research paper will focus on developing an AI-powered chatbot that will utilise A.I.M.L. (Artificial Intelligence Markup Language) to answer students, guardians, parents, and observers. AMUBOT is a university chatbot that can conduct amicable chats about courses offered, admission requirements, scholarships, career guidance, semester examination dates and schedules, and entrance examinations, among other things, and can also answer frequently asked questions (FAQs). The majority of existing chatbots lack empathy and cannot accommodate anything that deviates from the script. AMUBOT addresses these issues by incorporating active learning into the implementation of existing chatbots.