Transport Management Systems Analysis: An Architecture Proposal for Managing Traceability, Visibility, and Risk Management

The transportation industry faces pressing challenges to meet customer demands and ensure efficient freight logistics. Traditional supply chain management information architecture models are proving to be insufficient, necessitating further process optimization. This document examines common issues encountered by companies specializing in mass freight transportation, including inefficient communication among stakeholders and manual processes, leading to customer dissatisfaction and operational inefficiencies. To address these challenges, the document proposes a technological solution model aimed at automating traceability and optimizing freight transportation operations. This solution aims to simplify processes, improve decision-making capabilities, and enhance overall operational performance. The document describes the development of such a solution and highlights the potential benefits for both transportation companies and their customers.