MotoAid Express Mobile App: Empowering Motorcycle Riders in the Philippines through Seamless On-Demand Roadside Assistance

This study introduces MotoAid Express, a mobile app designed to enhance the motorcycle commuting experience in the Philippines. Focused on on-demand roadside assistance, the app addresses challenges faced by motorcycle riders, offering timely help and a secure mobile commerce platform. The study outlines app development, usability testing, and user feedback. Immediate system improvements include enhanced search, in-app tutorials, real-time mechanic availability, and in-app payments. Recommendations for future studies include social media integration, gamification, enhanced personalization, advanced payment security, and collaboration with service stations. The study concludes that MotoAid Express is a valuable solution with ongoing potential for user-centric enhancements and expanded functionalities.