Usability Evaluation of E-Learning Platforms Using UX/UI Design and ML Technique

This paper investigates the User Interface (UI) and User Experience (UX) design of various online learning/educational platforms to improve student's satisfaction. In order to find out the importance of UI/UX design, an empirical web based survey was conducted about user experience in terms of UI design of websites including audio, video clarity, screen sharing, messaging chat, number of maximum participants, network adaptability, course, name, age, cost and demographic location. Udemy is their most preferred online learning platforms followed by Coursera. In this study, we give a number of user studies that may be used to evaluate UI and UX and examine usability as well as utility. Additionally, applying ML techniques on curated dataset to recommend best UI design of websites for learners. The experimental result depicts XGB outperforms better than other classifiers for Udemy.