Leveraging IT for Optimizing Employee Performance via Work Culture and Quality Management in BUMD Enterprises

This research examines the impact of work culture and quality management on employee commitment and performance within BUMD enterprises, focusing on the DKI Jakarta Trade and Industry Group. We surveyed 200 respondents using proportional random sampling and employed structural equation modelling (SEM) with AMOS version 22 for analysis. Our findings reveal that work culture significantly and positively influences employee commitment, and this commitment, in turn, positively affects employee performance. In the specific context of BUMD DKI Jakarta Trade and Industry Group, employee commitment emerges as a pivotal driver of performance. Additionally, we identify employee commitment as a mediating factor in the relationship between quality management and employee performance, while work culture’s impact on performance remains undiminished. These results suggest that management should prioritize strategies to enhance employee commitment through effective quality management to improve performance within BUMD DKI Jakarta Trade and Industry Group. Nevertheless, it is essential to recognize the continuing relevance of work culture and quality management, albeit with a relatively minor impact on performance. We recommend further research to explore additional mediating variables for a deeper understanding of optimizing employee performance.