Factors Influencing Users' Perspective on Adopting Cloud Computing Framework in Higher Educational Institutions of Bangladesh

To date, various studies on cloud computing adoption have highlighted the advantages of using cloud computing in HEIs around the world. However, there has been a dearth of research in finding out the factors that affect cloud computing adoption in the HEIs of a developing country, Bangladesh. This sequential mixed method study involves interviews and a questionnaire survey among 481 students and faculty members in Bangladeshi HEIs. It has used the Statistical Package for Social Sciences (SPSS v.22) and SmartPLS (v3.2.7) software for the analysis of the questionnaire responses. The researchers have designed the conceptual model of the study based on UTAUT model. The findings reveal that perceived benefits
$({t-value} =5.681)$
and social influences
$(t- {value} =2.094$
) have significant positive influence on the intention to use of cloud computing. In contrast, technophobia
$(t-value =2.123$
) and the quality of Internet infrastructure
$(t-value =3.752)$
have significant negative effects on the intention behind the actual use of cloud computing. On the other hand, perceived risk, the lack of knowledge and awareness of cloud computing, facilitating conditions, complexities and skills transferability have non-significant influence on the intention of actual use of cloud computing. The results of this study will help policymakers of Bangladeshi HEIs to ensure the effective adoption of services provided by cloud computing application by the faculty members and students. Moreover, the study sets an example for other developing countries in the world by highlighting the factors that affect cloud computing adoption among faculty members and students in HEIs.