Teaching Multidimensional Ethical Decision-Making Through a Role-Play Case Study

In this research-to-practice paper, we present a study examining how role-play case studies can teach technology students multidimensional ethical thinking on broad, everyday uses of algorithms and technology. Given the complexity of most engineering objects and systems, students need to be able to think not only from a technical or social perspective when it comes to ethical and responsible development and use but also to incorporate an awareness of environmental and sustainability concerns. To enable students to think in this multidimensional manner, we developed a role-play case study that explores different aspects of using e-scooters on a college campus. E-scooters are commonly available across the US on many college campuses, and it is not uncommon for students to have experienced using them or being in an environment where they are frequently used. The case study explores aspects of using e-scooters on campuses considering the technical, social, policy, and sustainability issues. The role-play activity encourages students to work collaboratively with their peers to understand the case study, raise concerns, and ultimately reach a consensus on the future use of the technology. The goal is to get students to recognize ethics in play in everyday spaces. To support this goal, open-ended data were collected from six student teams (6–7 students per team) with a total of 39 students and analyzed using a thematic analysis approach. Students learning about the case were supported through the use of academic and industry resources and frameworks. We found that students expressed a range of ethical concerns and were able to identify dilemmas and value tensions that are inherent in technology use. Thematic analysis of student discussions demonstrated students' uptake of ideas about dignity, well-being, sustainability, regulation, and convenience with reflection, among others. The data highlights students developing empathy and ethical perspectives by taking on a role, “being,” and negotiating from a character's viewpoint and motivation.