Key Performance Indicators in Parking Guidance Information System

One of the main goals in smart cities development is to improve the environment in which citizens dwell, and to find solutions to most problems that arise in areas with a high concentration of residents. Transport systems and their management are an essential part of these processes. Improving parking services depends to a large extent on correctly directing drivers to available spaces, saving fuel, time, and reducing negative effects caused by random search for free spaces. To evaluate such system effectiveness, it is necessary to consider various indicators through which the achievement of certain goals can be monitored operationally, both within the relevant process and for the urban area as a whole.