Management of enterprise information systems for power system control and operation

The power industry is undergoing major changes. Deregulation and a new competitive climate as well as a fast ongoing reorganization have caused an increased demand for effective computer based information systems in utilities. Important systems include SCADA/EMS/DMS/BMS systems, asset management systems, GIS systems, billing systems, call center systems, traditional groupware and/or intranet solutions, etc.. To manage the evolution of the total enterprise information system, consisting of all these more or less interconnected, complex systems, is today a major challenge. This paper presents the requirements on the utilities' strategic IT management in order to achieve a sound and effective evolution of their information systems. The requirements have been derived from established success factors for IT projects.