6 Artificial Intelligence in Reinventing Strategic Human Resources

It is a well-established fact that every organization is established with a certain purpose and goals. Virtually all business organizations regularly obtain measurements dealing with end results but what is reflected on the balance sheet does not necessarily show the true worth of organizations and do not ensure their survival. Thus, the question arises: what exactly makes the organizations sustainable and successful in an ever changing environment? There are several examples of companies like Faber-Castell (1761), Bank of Ireland (1783), Chivas (1802), DuPont (1802) and many more which have been able to sustain and survive over the years and still have a successful existence in the present era. Thus, it is important for the organization to pay equal attention to its three bottom lines, i.e., people, profit and planet for its sustainability, which not only meet the needs of the present generation but should have a futuristic approach as well. At the present time, there is a new normal working dynamic adopted by maximum organizations coping with the pandemic situations to sustain the business environment. Technology is playing a major role in this new working dynamic where machine learning and artificial intelligence (AI) is facilitating human functioning at work in an effective manner. The aim of the book is to contribute to the understanding and development of sustainable human resource management processes and practices having recent technologies in alignment. It covers the interconnection among three bottom line sustainable approaches for the growth and development of the organization. Topics discussed in this book include: • Disruptive technologies and HR sustainability • Convergence of artificial intelligence, HR and organizational growth • Triple bottom line sustainability for HRM • Business oriented talent analytics • Role of leadership in sustainable HRM practices.