Examining the Dilemma Between Artificial Intelligence Techniques and Professional Medical Service: A Hybrid Balancing Perspective

Artificial intelligence (AI), which is reshaping the resource landscape by detecting patterns and structuring new rules within the medical industry, has been recognized as the latest disruptive innovation wave in the health-care industry. However, that has also caused a contradiction, which is between quantificationism logic and medical professionalism logic. To combine co-existing logics within a health-care organization, this research delivers a practical-oriented hybrid balancing model with multidimensional mechanisms to tackle dual institutional logics, including valuable data standard establishment, securable information interface design, and dynamic intelligent service development. This study extends our understanding of intelligent hospital development by examining the balance between AI techniques and professional medical service.