Applications of Knowledge Graphs in Telecommunication Systems Management

Telecommunications systems management represents a technical challenge with profound economic implications. Many different sources of information must be integrated, and complex decisions must be automatically taken and executed. In this article, we review the usage of knowledge graphs in this domain since they are a powerful tool for dealing with data integration and complex knowledge representation. The main insights are that they have been applied in several areas of telecommunications management, such as resource/service discovery and monitoring, with a particular focus on software-defined networks. Their main advantages are their extensibility and interoperability. However, data quality and graph performance are still challenges, and work is yet to be done for its application to the rest of the telecommunication management areas.