End-user computing: a cross-cultural study

A study is presented that examines the effects of national environments on end-user computing (EUC), and generalizes from the results to a consideration of cultural effects on information system (IS) research in general. The surveys were conducted in the US and in Israel and the results were compared within an IS research framework. In all, the study encompassed 35 organizations and 174 end-users using 558 software packages. No significant differences were found in the organizational environment of EUC, in the behavioral subsystem, or in the level of use. Significant differences were found between the two cultures in the structural and procedural aspects of EUC. Conclusions are drawn from these findings concerning the need for cross-cultural studies in the information systems field.<
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