Hotel Site Planning Using Geographic Information System-Proposed Conceptual Model for Darjeeling District

Planning is an integral part of any business. Industry or business cannot successfully move further without proper planning. Hospitality business contributes a considerable amount to the country's economy. It is considered as a significant source of employment for every country because it involves massive human resources to render the service. On the other hand, a high amount of investment is needed to establish proper infrastructure to cater to the need of every customer, i.e. tourists in different categories. Thus hotel planning should be done very carefully. It is noticed that many hotels are running in the loss in India or other countries due to faulty planning and management. There is a need for proper scientific planning before constructing any hotel. Measurement of different parameters and criteria should be carefully verified and monitored by using statistical tools before the project is begun. In this paper, researchers have tried to propose a conceptual model by identifying different criteria and parameters which are mandatory for hotel planning. Researchers have also shown a conceptual framework of hotel site selection process by using Geographic Information System (GIS) as a part of scientific decision-making tools which is also known as Spatial Decision Support System (SDSS). An analysis is also made by formulating a model to show that GIS based decision-making process is very much scientific and can be used in effective hotel planning.