A Survey of Value-added Services for Electricity Transaction in China

With the progress of the electricity market deregulation and the gradual loss of monopoly status, especially in China, electric power enterprises, as well as power exchange centers, are seeking new business models to enhance their core competitiveness. Carrying out diversified and customized value-added services for various market participants will benefit improving the service quality level of the enterprises and increasing market operation efficiency. In this paper, through comparison with existing value-added services in other industries, some potential value-added service business models in the power industry are proposed. Meanwhile, a literature survey on the status quo of value-added services in the power industry is presented and critically reviewed, which also evaluates the advantages and disadvantages of customer classification methods and other techniques for developing value-added services for electricity transaction.