Causal Model of Performance Measurement System by Combining Quantitative and Qualitative Models: A Case Study of a Hospital Information System

In previous research [1] we proposed a causal model of performance measurement system by combining quantitative and qualitative models (CMPMS) that enhances the richness and validity of the analysis results then answer in several question (Who?, What?, Why ?, Or? How? Etc.). So for the validation of the CMPMS we opted for a case study of a hospital information system (HIS). In this phase of in-depth analysis and design, quantitative models will be proposed and qualitative analyzes will be carried out to conduct verification tests and practical implementation of the model for future work.