Business Process Reengineering in a Sago Production Process

Sago is one of main food sources in Indonesia besides rice, but the farming for this commodity is not optimally managed. Also, the nutrition fact of sago is similar with rice. It leads to an opportunity that sago might be a good substitution for rice in Indonesia. However, the common business processes from harvesting to sago flour are still traditional practices. It is predicted that about 4.55 million tons of starch is wasted due to these practices. The result indicated that the proposed process as the result of the business process reengineering has a better performance.