ComTrack: Implementation of innovative computer lab management tool for academic institutions

This paper presents an innovative computer lab management tools to improvise traditional computer lab management. This is due to a few issues such as security, operation management and managerial decision support have to be faced by most of the computer lab management. The factors such as lack of access control and inadequate security have caused a significant direct loss. Therefore, this research prompted to develop a Window-based computer monitoring system, ComTrack, that can force user to login with the registered user id such as student id or staff number before they can use the computer. These interactive systems also have a capability to trigger the lab owner when there is any issue reported by users. Thus, it is essential for laboratory management to have absolute user login, logout and the issue reported details for each of the computer they are handled. The design and implementation of this application is discussed in this paper.