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IEEE Transactions on Professional Communication

Issue 3 • Date Sept. 2012

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Displaying Results 1 - 17 of 17
  • Front cover

    Publication Year: 2012, Page(s): C1
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  • IEEE Transactions on Professional Communication publication information

    Publication Year: 2012, Page(s): C2
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  • Table of contents

    Publication Year: 2012, Page(s): 205
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  • Combining Concurrent Think-Aloud Protocols and Eye-Tracking Observations: An Analysis of Verbalizations and Silences

    Publication Year: 2012, Page(s):206 - 220
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (202 KB) | HTML iconHTML

    Research problem: Concurrent think-aloud (CTA) protocols are one of the dominant approaches of usability testing. However, there is still debate about the validity of the method, partly focusing on the usefulness and exhaustiveness of participants' verbalizations. The rise of eye-tracking technology sheds new light on this discussion, as participants' working processes can now be observed in more ... View full abstract»

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  • The Corporate Social Responsibility Report: The Hybridization of a “Confused” Genre (2007–2011)

    Publication Year: 2012, Page(s):221 - 238
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (483 KB) | HTML iconHTML

    Research problem: This study investigates the characteristics of corporate social responsibility (CSR), which are discursive attempts at creating positive impact and indicate to readers the process of business management in society. Research questions: (1) What is the intended purpose and function of the CSR reports taken from some of the most dominant corporations in the oil, banking, and aviatio... View full abstract»

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  • Differential Effects of the Volume and Diversity of Communication Network Ties on Knowledge Workers' Performance

    Publication Year: 2012, Page(s):239 - 253
    Cited by:  Papers (3)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (532 KB) | HTML iconHTML

    Research problem: For knowledge workers, such as IT professionals, the ties within their social network are a major channel for communicating the requisite knowledge and information. While prior studies tended to favor higher network centrality (i.e., larger volume of network ties), in this study, the researchers argue that centrality can reduce communication efficiency if the diversity of the tie... View full abstract»

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  • Reverse Outlining: A Method for Effective Revision of Document Structure

    Publication Year: 2012, Page(s):254 - 261
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (1528 KB) | HTML iconHTML

    Problem: One of the biggest problems with student and novice writing is that it often lacks clear organization and a coherent structure. However, it is difficult for newer writers to conceptualize a clear structure prior to writing a first draft. Thus, there is a need for an effective process to help writers revise early drafts with a particular focus on organizational clarity. Key concepts: Two c... View full abstract»

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  • Intercultural Communication Training in IT Outsourcing Companies in India: A Case Study

    Publication Year: 2012, Page(s):262 - 274
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (159 KB) | HTML iconHTML

    This study examines the nature, manifestations and causes of communication problems in international outsourcing engagements. Specifically, it explores a case of business process outsourcing (BPO), which is the transfer of a number of business processes, such as payroll, supply chain management, and customer relations to an external supplier. In this case, a company based in the US outsourced its ... View full abstract»

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  • Achieving Experiential Cross-cultural Training Through a Virtual Teams Project

    Publication Year: 2012, Page(s):275 - 286
    Cited by:  Papers (3)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (175 KB) | HTML iconHTML

    Research questions: How can our current knowledge of experiential learning be applied to cross-cultural web-based training? How do postproject interviews with the participants advance our knowledge about experiential learning? What practical recommendations for teachers and trainers can be offered based on this and similar case studies? Situating the case: Literature on virtual teams stipulates th... View full abstract»

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  • A Practical Guide to Information Architecture (Spencer. D.; 2010) [Book Review]

    Publication Year: 2012, Page(s):287 - 288
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  • Scientific Writing and Communication Papers, Proposals, and Presentations (Hofmann, A. H.; 2010) [Book Review]

    Publication Year: 2012, Page(s):289 - 291
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  • [Blank page]

    Publication Year: 2012, Page(s): 292
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  • Open Access [advertisement]

    Publication Year: 2012, Page(s): 293
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  • IEEE Xplore Digital Library [advertisement]

    Publication Year: 2012, Page(s): 294
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  • IEEE Member Digital Library [advertisement]

    Publication Year: 2012, Page(s): 295
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  • IEEE Professional Communication Society Information

    Publication Year: 2012, Page(s): C3
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  • IEEE Professional Communication Society Information

    Publication Year: 2012, Page(s): C4
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Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

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Meet Our Editors

Editor-in-Chief
George F. Hayhoe
Mercer University School of Eng.