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Professional Communication, IEEE Transactions on

Issue 4 • Date Dec. 2009

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Displaying Results 1 - 14 of 14
  • Table of contents

    Publication Year: 2009 , Page(s): C1
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  • IEEE Transactions on Professional Communication publication information

    Publication Year: 2009 , Page(s): C2
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  • The Role of Information and Communication in the Context of Humanitarian Service

    Publication Year: 2009 , Page(s): 325 - 328
    Cited by:  Papers (5)
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  • Adapting to Change: Becoming a Learning Organization as a Relief and Development Agency

    Publication Year: 2009 , Page(s): 329 - 345
    Cited by:  Papers (2)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (430 KB) |  | HTML iconHTML  

    Disaster areas and developing economies put great demands on relief and development personnel to adapt efficiently to fast-changing conditions. We draw on experiences at Mercy Corps and the literature on learning organizations, adaptive expertise, and communities of practice to identify five systemic tensions that need to be balanced when designing effective learning solutions: (1) employees' desire to learn versus the pressures of the job, (2) investing in strategic learning initiatives versus the need to keep organizational operating costs low, (3) formal learning versus informal learning, (4) maintaining flexibility within a local context versus organization-wide standards that create efficiency and accountability, and (5) people versus technology. We offer examples of possible solutions to the individual and organizational learning challenge in relief and development organizations. View full abstract»

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  • Value-Sensitive Design and Health Care in Africa

    Publication Year: 2009 , Page(s): 346 - 358
    Cited by:  Papers (2)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (191 KB) |  | HTML iconHTML  

    In this paper, we describe our approach of using value-sensitive design to guide the design, development, and implementation of health information systems for use in rural areas of two developing countries in Africa. By using shared conceptual investigation, we are able to create a generalized list of stakeholders and values that span multiple projects without losing any of the power of the conceptual investigation. This process can be applied to other projects to develop a stronger set of stakeholders and values. We also present a technical investigation of a vaccine delivery project in Sub-Saharan Africa and plans for an upcoming empirical investigation for a mobile-phone-based support tool for community health workers in East Africa. View full abstract»

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  • Listening as a Missing Dimension in Engineering Education: Implications for Sustainable Community Development Efforts

    Publication Year: 2009 , Page(s): 359 - 376
    Cited by:  Papers (4)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (227 KB) |  | HTML iconHTML  

    Although listening is valued in engineering education literature, it is conspicuously absent from engineering curricula. Using interview data, data from published literature, reflective instructional experiences, and the intersection of those three data sources, this study investigates two primary issues: (1) engineering students' sources of resistance to listening instruction in a sustainable community development initiative, and (2) benefits from such instruction. Findings feature a proposed theory of contextual listening and suggest that sources of resistance include the paucity of listening instruction in the engineering curriculum and curricular components that may devalue listening. Benefits of a listening intervention are described, and implications are discussed. View full abstract»

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  • Making Sense of Media Synchronicity in Humanitarian Crises

    Publication Year: 2009 , Page(s): 377 - 397
    Cited by:  Papers (3)
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (409 KB) |  | HTML iconHTML  

    This paper reintroduces concepts from sensemaking in media synchronicity theory (MST). It focuses on how media should support synchronicity to fit communication needs when making sense of a humanitarian crisis situation. Findings from interviews with senior management of humanitarian aid organizations in the Democratic Republic of the Congo show that, contrary to what is suggested by MST, low synchronicity media are not sufficient to support conveyance processes. Instead, information and communication systems should support these actors in connecting, building, and maintaining their networks of contacts. Also, information and communications systems need to be designed to support the observed sensemaking communication activities of noticing, updating, inquiring, triangulating, verifying, reflecting, enacting, and interpreting. View full abstract»

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  • Complementing Business Case Studies with Humanitarian Case Studies: A Means of Preparing Global Engineers

    Publication Year: 2009 , Page(s): 398 - 410
    Cited by:  Papers (4)
    Multimedia
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (140 KB) |  | HTML iconHTML  

    Business case studies have been a standard pedagogical tool in technical communication classrooms. However, the expansion of engineering practice-including the design and implementation of appropriate technology in the developing world-suggests the need to complement such studies. This paper analyzes three business and three humanitarian case studies. It highlights the complexities of audience and context that distinguish the humanitarian case studies, and it argues that incorporating humanitarian cases into technical communication courses would promote higher levels of learning, student engagement, and the global citizenship that will be requisite for all engineers in the twenty-first century. View full abstract»

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  • Trees, Maps, and Theorems: Effective Communication for Rational Minds - Book Review

    Publication Year: 2009 , Page(s): 411 - 412
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  • Access Denied: The Practice and Policy of Global Internet Filtering - Book Review

    Publication Year: 2009 , Page(s): 413 - 414
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  • Special issue Focus: Professional Communication in Global Contexts

    Publication Year: 2009 , Page(s): 415
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  • 2009 Index IEEE Transactions on Professional Communication Vol. 52

    Publication Year: 2009 , Page(s): 416 - 420
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  • IEEE Transactions on Professional Communication Information for authors

    Publication Year: 2009 , Page(s): C3
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  • IEEE Professional Communication Society Information

    Publication Year: 2009 , Page(s): C4
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Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

Full Aims & Scope

Meet Our Editors

Editor-in-Chief
Saul Carliner
Concordia University