By Topic

IEEE Transactions on Professional Communication

Issue 3 • Date Sept. 2007

Filter Results

Displaying Results 1 - 14 of 14
  • Table of contents

    Publication Year: 2007, Page(s): C1
    Request permission for commercial reuse | PDF file iconPDF (31 KB)
    Freely Available from IEEE
  • IEEE Transactions on Professional Communication publication information

    Publication Year: 2007, Page(s): C2
    Request permission for commercial reuse | PDF file iconPDF (34 KB)
    Freely Available from IEEE
  • The Role of Face-to-Face Meetings in Technology-Supported Self-Organizing Distributed Teams

    Publication Year: 2007, Page(s):185 - 203
    Cited by:  Papers (20)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (412 KB) | HTML iconHTML

    We examine the role of face-to-face meetings in the context of technology-supported self-organizing distributed (or virtual teams), specifically free/libre open source software (FLOSS) development teams. Based on a qualitative inductive analysis of data from interviews and observations at FLOSS conferences, we identify a variety of settings in which developers meet face-to-face, and we point out t... View full abstract»

    Full text access may be available. Click article title to sign in or learn about subscription options.
  • A Balancing Act: The Interplay of Status Effects on Dominance in Virtual Teams

    Publication Year: 2007, Page(s):204 - 218
    Cited by:  Papers (6)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (377 KB) | HTML iconHTML

    Findings from a previous study indicate that dominance was a key inhibitor of creativity in virtual teams. This study extends understanding of dominance through an in-depth, qualitative analysis of eight virtual teams. Two research questions are addressed: (1) how is dominance manifested in virtual teams? and (2) why does dominance occur in some teams, and not others? Findings indicate that domina... View full abstract»

    Full text access may be available. Click article title to sign in or learn about subscription options.
  • Evaluation of User Support: Factors That Affect User Satisfaction With Helpdesks and Helplines

    Publication Year: 2007, Page(s):219 - 231
    Cited by:  Papers (7)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (296 KB) | HTML iconHTML

    In addition to technical documentation, face-to-face helpdesks and telephonic helplines are a powerful means for supporting users of technical products and services. This study investigates the factors that determine user satisfaction with helpdesks and helplines. A survey, based on the SERVQUAL framework and questionnaire, shows that the SERVQUAL dimensions of customer satisfaction are not applic... View full abstract»

    Full text access may be available. Click article title to sign in or learn about subscription options.
  • Understanding Affective Commitment, Collectivist Culture, and Social Influence in Relation to Knowledge Sharing in Technology Mediated Learning

    Publication Year: 2007, Page(s):232 - 248
    Cited by:  Papers (22)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (284 KB) | HTML iconHTML

    Technology mediated learning (TML) is gaining interest from both academic researchers and communication professionals as training with Internet technology and Web-based distance learning become increasingly popular. This paper investigates social norms, individual-level cultural orientation (collectivism), and affective commitment (internalization and identification) and studies their influences o... View full abstract»

    Full text access may be available. Click article title to sign in or learn about subscription options.
  • Using Electronic Surveys in Organizational/Employee Communication Research: A Study at GE's Global Research Center

    Publication Year: 2007, Page(s):249 - 262
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (242 KB) | HTML iconHTML

    This study explores methodological issues that communication scholars and practitioners face when administering electronic surveys within for-profit organizations. In 2000, the researchers conducted a series of three cross-sectional studies within General Electric's (GE) Global Research Center. The Center is located in Niskayuna, NY. An equivalent version of a communication survey was administered... View full abstract»

    Full text access may be available. Click article title to sign in or learn about subscription options.
  • Managing Virtual Teams: Getting the Most From Wikis, Blogs, and Other Collaborative Tools [Book review; Brown, M.K. et al.; 2007]

    Publication Year: 2007, Page(s):263 - 265
    Request permission for commercial reuse | PDF file iconPDF (31 KB) | HTML iconHTML
    Freely Available from IEEE
  • Guide to Business Etiquette [Book review; Cook, R.A. et al.; 2005]

    Publication Year: 2007, Page(s):266 - 267
    Request permission for commercial reuse | PDF file iconPDF (29 KB) | HTML iconHTML
    Freely Available from IEEE
  • Technical Writing: Principles, Strategies, and Reading, 6th Edition [Book review; Reep, D.C.; 2006]

    Publication Year: 2007, Page(s):268 - 269
    Request permission for commercial reuse | PDF file iconPDF (30 KB) | HTML iconHTML
    Freely Available from IEEE
  • Explore IEL IEEE's most comprehensive resource [advertisement]

    Publication Year: 2007, Page(s): 270
    Request permission for commercial reuse | PDF file iconPDF (340 KB)
    Freely Available from IEEE
  • 2007 IEEE membership application

    Publication Year: 2007, Page(s):271 - 272
    Request permission for commercial reuse | PDF file iconPDF (1153 KB)
    Freely Available from IEEE
  • IEEE Transactions on Professional Communication Information for authors

    Publication Year: 2007, Page(s): C3
    Request permission for commercial reuse | PDF file iconPDF (264 KB)
    Freely Available from IEEE
  • IEEE Professional Communication Society Information

    Publication Year: 2007, Page(s): C4
    Request permission for commercial reuse | PDF file iconPDF (28 KB)
    Freely Available from IEEE

Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

Full Aims & Scope

Meet Our Editors

Editor-in-Chief
George F. Hayhoe
Mercer University School of Eng.