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Engineering Management, IEEE Transactions on

Issue 4 • Date Nov. 2003

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Displaying Results 1 - 18 of 18
  • The Internet as an enabler for dynamic pricing of goods

    Page(s): 470 - 477
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (301 KB) |  | HTML iconHTML  

    The Internet offers the potential for dynamic pricing for a wide range of products across the supply chain. Dynamic pricing can be formally defined as the buying and selling of goods in markets where prices move quickly in response to supply and demand fluctuations. Unlike physical markets where change occurs slowly because of information delays, change occurs very rapidly on the Internet. In the marketplace, the Internet is a powerful tool for almost instantaneous consumer feedback. For example, prices can be changed dynamically to meet demand because the cost of changing a price may be lower on the Internet than in physical markets. The success of dynamic pricing is helping in the growth of new businesses, including broad-based e-commerce portals new interactive networks. This paper has several objectives. The first objective is to look at factors that affected the use of dynamic pricing in the past. The second objective is to summarize the notion of dynamic pricing over the Internet. The third objective is to examine the different methods for collecting dynamic demand data over the Internet. The final objective is to present two models to optimize the revenue obtained for build-to-forecast and build-to-order environments. View full abstract»

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  • Supply-side hurdles in Internet B2C e-commerce: an empirical investigation

    Page(s): 458 - 469
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (492 KB) |  | HTML iconHTML  

    Given Hong Kong's special circumstances of small physical size, advanced infrastructure, and low shopping cost, a survey is designed under which supply-side problems in Internet business-to-consumer (B2C) e-commerce are indirectly revealed by responses on the demand side. Difficulties arising from the reluctance to answer questionnaires on the part of e-firms wary about trade and innovation secrets and their small number at the outset are thereby overcome. Survey data on demand-side obstacle factors in the form of perceived low e-shopping comparability, e-shopping inconvenience, e-transaction insecurity, and poor Internet privacy, together with orientation toward social interaction and low awareness on the part of consumers, translate into information on notionally matching supply-side hurdles. Regression analysis and hypothesis testing indicate statistical significance for the above hurdle factors in terms of impact on individual unwillingness to shop online. These results add to the inductive basis for future research into a general demand-supply theory of Internet B2C e-commerce and offer an empirically-grounded position against which the effects of later supply-side changes can be evaluated. Useful information also follows for engineer-managers seeking to compare marginal improvements in supply-side problems, particularly in the form of estimated substitution ratios. View full abstract»

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  • Organizational learning in open-source software projects: an analysis of debugging data

    Page(s): 485 - 493
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (309 KB) |  | HTML iconHTML  

    This paper studies organizational learning effects in open-source programming projects. Working with data from the Apache and Mozilla projects, the study focuses on three aspects of open-source development. The first is the use of the open-source approach as a hedge against system complexity. The second is the adaptive learning mechanisms realized by the debugging process. The last is the learning curve effects of project-specific experience on bug cycle times. The results indicate that while open-source development is subject to positive learning effects, these effects are not universal, with some projects deriving more benefit than others. View full abstract»

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  • Differentiating between adopter categories in the uses and gratifications for Internet services

    Page(s): 427 - 435
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (269 KB) |  | HTML iconHTML  

    Innovation among consumers of Internet services is different from the sort of innovative activity scholars have seen in other markets and with other technology adoption processes. Understanding the characteristics that differentiate the innovative early adopters of Internet technologies and services not only aids in understanding the adoption processes of later adopters, but also informs adaptation of online commercial offerings in order to more closely match the evolving needs and requirements of the heaviest users of the venue. Internet adoption has reached critical mass, and the remaining market growth to be found by online service providers will be among late adopters. This study, based on data from a broad sample of America Online customers, operationalizes adoption behavior along a continuum of user experience levels and helps to build an understanding of the differences between innovative early adopters, the profitable mainstream majority, and laggard technological adopters. View full abstract»

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  • Forthcoming Engineering Management Conferences

    Page(s): 496
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (138 KB)  

    First Page of the Article
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  • Innovation and education in the digital age: reconciling the roles of pedagogy, technology, and the business of learning

    Page(s): 403 - 412
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (244 KB) |  | HTML iconHTML  

    Terms such as "digital divide," normally understood to mean the gap in access between technologically disenfranchised populations and the information elite, take on a different resonance when the focus of university faculty, administrators, and an increasing number of potential students is on how education is to be conducted. This paper discusses the pedagogical, technological, and business trends that together affect the direction of innovation in virtual education. A discussion is presented on how traditional higher education (campus-based, lecture-bound, and faculty-driven) can benefit from the explosion of opportunities born of technological innovation and development by adopting changes in operational models: both administrative and pedagogical. Also addressed are the scope of services that comprise the engagement of information technology in academic environments necessary to fulfill evolving charters and missions that respond to current trends and future demands of educational innovations in the digital age where education and business - in their operational models and management styles - are moving toward complementary, even comparable strategies. View full abstract»

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  • Distribution strategies for online retailers

    Page(s): 448 - 457
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (495 KB) |  | HTML iconHTML  

    The Internet provides retailers with potentially powerful opportunities to boost sales, increase market share, and generate new business through new services. One of the challenging questions that retailers are facing in that respect is how to organize the logistic fulfillment processes during and after the transaction has taken place. Based on a survey of 55 online retailers (both traditional and Internet-only) this paper investigates the distribution strategies of these different retailer types. This includes the use of infrastructure not particularly designed for delivery to Internet customers like stores and store warehouses, the logistics outsourcing strategy and the company's choice of delivery area. The independent variables studied are the delivery lead times offered to customers, the assortment choice, the number of Internet customer orders and the company type (traditional retailer or not). It is argued and demonstrated that the distribution channel for Internet customers should be integrated with existing operations, but for larger Internet order volumes, traditional retailers should switch to direct-delivery distribution centers. The outsourcing and delivery area decision appear to be mainly determined by the complexity of the assortment. View full abstract»

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  • Facing the challenges of service automation: an enabler for e-commerce and productivity gain in traditional services

    Page(s): 478 - 484
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (277 KB) |  | HTML iconHTML  

    Business plan, psychological factors, and operational issues are three major reasons that Internet-based businesses fail. The paper considers why operational concerns occur and illustrates how they can be avoided, by demonstrating the application of techniques that were pioneered in manufacturing automation and service management. The use of process mapping and failure mode effect analysis (FMEA) can assist the development of e-commerce business processes in a manner similar to the way these tools have proven valuable in manufacturing. The use and value of process mapping and FMEA are demonstrated through the development of an online auction process. View full abstract»

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  • A multilevel analysis of factors influencing the adoption of Internet Banking

    Page(s): 413 - 426
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (399 KB) |  | HTML iconHTML  

    The Internet is an outcome of the convergence of multiple technologies and its applications have the potential to strongly influence many industries. Focusing on the banking industry, we examine the factors that influence the adoption of the Internet at three levels of analysis: the external context of the industry; the industry; and the firm. At the external context level, we analyze how the development of a favorable external context facilitates the adoption of a new technological application: Internet banking. At the industry level, we examine the types of innovations that a new technological application engenders, the role incumbents, and new entrants play in promoting the adoption of Internet banking, and other factors that impact the speed of Internet banking diffusion. At the firm level, we examine differences in banks' strategies and organizational designs associated with the adoption of Internet banking as an added delivery channel versus as a separate business. We conclude by discussing unique features in the emergence and adoption of Internet banking and its potential performance implications. View full abstract»

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  • Examining pre-adoption interest in online innovations: an exploratory study of e-service personalization in the public sector

    Page(s): 436 - 447
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (648 KB) |  | HTML iconHTML  

    In order to better understand why public organizations develop interest in online innovations, this paper develops a revised model of technological innovation with an emphasis on socio-technical factors associated with electronic service delivery. This model focuses on three primary dimensions of online innovation: perceived need, technical capacity, and risk mitigation. It is hypothesized that these three dimensions will have the greatest influence on the development of pre-adoption interest in a new online innovation. This model is then used to examine a single online innovation, personalization of online government information and services. Data from a survey of local governments is used to test the theory. A regression model was estimated from the survey data. Results suggest that perceived need, financial costs, and the ability to mitigate the risks associated with privacy issues each influence the level of interest in personalized online services. The results suggest that public organizations must find reliable means of determining external demand for online innovations, as well as reducing the risks associated with each specific type of online innovation prior to adoption. View full abstract»

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  • A model of the Internet as creative destroyer

    Page(s): 395 - 402
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (253 KB) |  | HTML iconHTML  

    The extent to which a technological change is a creative destroyer is of interest to entrepreneurs who can exploit the opportunity and to incumbents who must defend their existing competitive advantages from the change. In the face of a technological change, an important question is: To what extent is it a creative destroyer? In this paper, we offer a model for exploring the depth and breadth of creative destruction from the Internet and the implications for wealth creation and competitive advantage. We apply the model to three groups of industries, each of which rests on one of Thompson's three categories of organizational technologies: long-linked; mediating; and intensive. The application suggests that incumbents in all industries should experience some erosion of competitive advantage. Industries with predominantly mediating technologies should experience creative destruction. Those with intensive technologies should experience more erosion of competitive advantage than those with long-linked technologies. View full abstract»

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  • Guest editorial: innovation, the internet, and e-commerce introductory notes for the special issue

    Page(s): 393 - 394
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    Freely Available from IEEE
  • Proactive risk management [Book Review]

    Page(s): 494
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    Freely Available from IEEE
  • Beyond the dot.coms, the economic promise of the internet [Book Review]

    Page(s): 494 - 495
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    Freely Available from IEEE
  • IEEE Transactions on Engineering Management readership survey

    Page(s): 497
    Save to Project icon | Request Permissions | PDF file iconPDF (141 KB)  
    Freely Available from IEEE
  • Papers to be published in future issues of IEEE Transactions on Engineering Management

    Page(s): 501
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    Freely Available from IEEE
  • Author index

    Page(s): 502 - 503
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    Freely Available from IEEE
  • Subject index

    Page(s): 503 - 507
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    Freely Available from IEEE

Aims & Scope

Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E. 

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Meet Our Editors

Editor-in-Chief
Rajiv Sabherwal
Sam M. Walton College of Business, University of Arkansas