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IEEE Transactions on Engineering Management

Issue 3 • Date Aug. 2001

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Displaying Results 1 - 13 of 13
  • About this issue

    Publication Year: 2001, Page(s):265 - 266
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    Freely Available from IEEE
  • Guest editorial introduction to the special cluster on technology management in the service industries

    Publication Year: 2001, Page(s):330 - 332
    Cited by:  Papers (3)
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    Freely Available from IEEE
  • The “missing” damage-temperature relationship in the Challenger Incident

    Publication Year: 2001, Page(s):267 - 271
    Cited by:  Papers (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (86 KB) | HTML iconHTML

    Communication is a major part of an engineer's work at all levels, and should be considered a fundamental part of total quality management in any industrial process. The communication's failures encountered in the Challenger Incident (flight 51-L, January, 1986) can be generalized to show how to examine critical features in engineering design and service. Since the publication of the Report of the... View full abstract»

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  • A framework for technology management in services

    Publication Year: 2001, Page(s):333 - 341
    Cited by:  Papers (20)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (88 KB) | HTML iconHTML

    Technology is playing an increasingly important role in many service industries. However, a survey of the existing classification systems of services shows that they are not designed specifically for the management of technology in services, and, thus, fall short when applied to such an environment. This paper describes and provides illustrations of a new framework which is useful for technology m... View full abstract»

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  • Taxi dispatching via Global Positioning Systems

    Publication Year: 2001, Page(s):342 - 347
    Cited by:  Papers (12)  |  Patents (1)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (59 KB) | HTML iconHTML

    This paper empirically examines taxi dispatch operations via Global Positioning Systems (GPS) by three taxi companies. The implementation of GPS technology has radically changed the traditional approach to taxi fleet management. In comparison to the radio-paging systems used previously, the satellite-based dispatch systems have considerably enhanced the accuracy, communications, and productivity o... View full abstract»

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  • Supplier selection and management system considering relationships in supply chain management

    Publication Year: 2001, Page(s):307 - 318
    Cited by:  Papers (63)  |  Patents (6)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (336 KB) | HTML iconHTML

    This paper is aimed at suggesting a methodology leading to effective supplier management processes utilizing information obtained from the supplier selection processes. For this methodology, we propose the supplier selection and management system (SSMS) that includes purchasing strategy system, supplier selection system, and supplier management system, and we explain how the SSMS is applied to a r... View full abstract»

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  • Reaping the benefits of innovative IT: the long and winding road

    Publication Year: 2001, Page(s):348 - 357
    Cited by:  Papers (15)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (136 KB) | HTML iconHTML

    The expectation that banks and other service industries will do better through investments in innovative IT applications requires a fundamental understanding that benefits do not stem from technology alone. Innovative IT applications have the potential to change the way banks conduct their business and, as such, must be viewed as a major organizational change. This study examines how different sta... View full abstract»

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  • Applying the design structure matrix to system decomposition and integration problems: a review and new directions

    Publication Year: 2001, Page(s):292 - 306
    Cited by:  Papers (249)  |  Patents (5)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (528 KB) | HTML iconHTML

    Systems engineering of products, processes, and organizations requires tools and techniques for system decomposition and integration. A design structure matrix (DSM) provides a simple, compact, and visual representation of a complex system that supports innovative solutions to decomposition and integration problems. The advantages of DSMs vis-a-vis alternative system representation and analysis te... View full abstract»

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  • An empirical comparison of statistical construct validation approaches

    Publication Year: 2001, Page(s):319 - 329
    Cited by:  Papers (47)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (256 KB) | HTML iconHTML

    The use of measurement instruments to examine causal relationships among constructs constituting theoretical frameworks is important to advancing engineering management research. This paper examines two broad implementation approaches to statistical refinement and validation of measurement instruments. The two approaches differ in their refinement procedures in their use of principal component fac... View full abstract»

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  • An empirical comparison of forgetting models

    Publication Year: 2001, Page(s):283 - 291
    Cited by:  Papers (32)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (144 KB) | HTML iconHTML

    This paper presents a comparative study of several forgetting models. We compare the performance of these forgetting models in measuring the amount of forgetting following a break in an environment where learning and forgetting occur intermittently. Comparisons are made of the performance of each model with respect to empirical data from a procedural inspection task. We identify models that perfor... View full abstract»

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  • Modeling values for telecommunications management

    Publication Year: 2001, Page(s):370 - 379
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (128 KB) | HTML iconHTML

    All decisions are made to pursue the values important to an organization. It is more likely that these values will be achieved if they are made explicit in an understandable and useful way. This paper presents details and examples of how to build a value model for telecommunications management decisions. It includes procedures for building a solid qualitative foundation for the model by identifyin... View full abstract»

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  • A market-based conflict resolution approach for satellite mission planning

    Publication Year: 2001, Page(s):272 - 282
    Cited by:  Papers (4)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (264 KB) | HTML iconHTML

    A market-based system has been developed to assist in mission planning for an Earth orbiting synthetic aperture radar mission. This approach was chosen over more traditional systems based on a functional model used to compare the market-based system with a human-expert, thematic and geometric approaches. The market-based system enables participants to signal demands for spacecraft resources needed... View full abstract»

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  • Strategic decision support for the services industry

    Publication Year: 2001, Page(s):358 - 369
    Cited by:  Papers (30)
    Request permission for commercial reuse | Click to expandAbstract | PDF file iconPDF (712 KB) | HTML iconHTML

    The graph model for conflict resolution and the associated decision support system GMCR II are presented as a comprehensive service tool that can provide strategic advice to leaders and managers, in industry, government and other organizations, who must ensure the success of their enterprises within an increasingly competitive environment on a local, national, or international level. In addition t... View full abstract»

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Aims & Scope

Management of technical functions such as research, development, and engineering in industry, government, university, and other settings. Emphasis is on studies carried on within an organization to help in decision making or policy formation for RD&E. 

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Meet Our Editors

Editor-in-Chief
Rajiv Sabherwal
Sam M. Walton College of Business, University of Arkansas