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Professional Communication, IEEE Transactions on

Issue 2 • Date June 2001

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Displaying Results 1 - 12 of 12
  • Profile of Richard Hill

    Page(s): 142 - 146
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (29 KB)  

    Richard Hill, a graduate of Cambridge University, UK, in Economics and Modern Languages, is interviewed. Dr. Hill is an interculturalist and international communications consultant working principally in the European theater. His experience as an advisor to international organizations and multinational corporations has provided him with insights into the nature and mechanisms of European cultures. In 1992, he wrote his first book, We Europeans, which has become a nonfiction bestseller in English-language bookstores. This was followed by Euromanagers & Martians, an examination of the business cultures of Europe, which is now used as course material at over 50 universities. Information on these works and the publishing house can be found at www.europublic.com. View full abstract»

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  • Robert S. Frey Successful proposal strategies for small businesses: winning government, private sector, and international contracts, 2nd ed. [Book Review]

    Page(s): 147 - 148
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    Freely Available from IEEE
  • Paul Dombrowski Ethics in technical communication [Book Review]

    Page(s): 149 - 150
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    Freely Available from IEEE
  • Mary Munter Guide to managerial communication: effective business writing and speaking, 5th ed. [Book Review]

    Page(s): 151 - 152
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    Freely Available from IEEE
  • Ava Cross Talking business-strategies for successful presentations [Book Review]

    Page(s): 153 - 154
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    Freely Available from IEEE
  • Pradeep Henry User-centered information design for improved software usability [Book Review]

    Page(s): 155 - 158
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    Freely Available from IEEE
  • Exploratory research on the role of national and professional cultures in a distributed learning project

    Page(s): 114 - 125
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (92 KB) |  | HTML iconHTML  

    The impact of differing national and professional cultural backgrounds is a salient issue that interacts with technological support of distributed teams. As we prepare for the world of the future it becomes imperative that we give students the experience of working in multicultural distributed teams. In order to gain experience in this area, a project between ten teams of students from the City University of Hong Kong and the Eindhoven University of Technology in The Netherlands was initiated. A variety of group support technologies, primarily Group Systems, were used to service the teams as they learned to work together. This paper documents experiences from the Hong Kong-Netherlands project. Eight out of ten student teams successfully concluded a seven-week exercise resulting in an integrated report related to software engineering. Data collected on the process are reported and discussed. Those student teams who succeeded were found to be particularly attuned and accommodating to aspects of national and professional culture View full abstract»

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  • Technical innovation and global business communication: an introduction

    Page(s): 77 - 82
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    Rapid advancement in communication technology has brought with it a host of relevant questions. This paper looks at some interactions of culture, communication, behaviors, and multimedia technology View full abstract»

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  • A conceptual framework for international Web design

    Page(s): 83 - 103
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    We develop a conceptual framework for exploring significant differences in how people from diverse cultural backgrounds and with diverse individual characteristics might perceive and use Web documents. This is the first stage of a large multistage empirical study of user satisfaction and effectiveness of various Web designs based on cultural and individual factors. We identify six cultural factors and six individual factors that could impact the effectiveness of Web documents. The six cultural factors include: power distance, individualism versus collectivism, masculinity versus femininity, anxiety avoidance, long-term versus short-term orientation, and polychronic versus monochronic time orientation. The six individual factors include: demographics (age and gender), professional knowledge, information technology knowledge, flexibility, information processing abilities, and cultural knowledge. Based on the conceptual model proposed, we develop a number of testable, specific propositions on how Web document effectiveness could be impacted by the cultural and individual factors in various Web designs. In order to measure document effectiveness of each design, we identify components of Web document effectiveness as perceived usability, reliability, clarity, and comprehension that, in turn, influence readers' overall satisfaction with Web documents. Using the propositions presented, one can measure and analyze how cultural and individual factors influence users' satisfaction, which will assist researchers, educators, and communicators working with various Web designs View full abstract»

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  • Non-face-to face international business negotiation: how is national culture reflected in this medium

    Page(s): 126 - 137
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (280 KB) |  | HTML iconHTML  

    With the globalization of the world economy, it is imperative that managers, both present and future, be sensitive to differences in intercultural business communication. In particular, the context of global electronic commerce leads to an increasing use of email in negotiating deals, which to this point has been carried out almost exclusively via face-to-face (FTF) or other high-feedback media (e.g., telephone) but not of non-FTF media. This study, involving 20 participants, uses speech act theory and psycholinguistic analysis to explore the effects of culture on non-FTF communication View full abstract»

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  • The local and the global: an exploration into the Finnish and English Websites of a Finnish company

    Page(s): 104 - 113
    Save to Project icon | Request Permissions | Click to expandQuick Abstract | PDF file iconPDF (84 KB) |  | HTML iconHTML  

    This paper compares the Finnish and English Web sites of a Finnish company to find out what culturally geared strategies emerge and what constitutes the genre of company information on the Internet. Drawing on genre theory and cultural studies, the paper further explores the relationship between linear texts and nonlinear hypertext genre. The paper shows how the Web sites aimed at the English-speaking readers are different from the sites targeted to the Finnish readers. It further illustrates the company strategies employed to establish the Web site in Finnish and English. These are endorsed by a company representative who was interviewed for the paper. The Finnish Web site meant for local Finnish readers contained detailed and itemized information and portrayed a retail-oriented strategy. The Internet presence targeted toward English-speaking readers portrayed an investor-oriented strategy. The characteristics of hypertext that distinguish it from linear texts are high rate of repetition and low macrolevel cohesion View full abstract»

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  • A recipe for mission and vision statements

    Page(s): 138 - 141
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    I suggest that, if correctly worded, a company's mission or vision statement serves the same function as a team jersey. Both can serve to unify the group around a task. The task defines the group in contrast to the actions of competitors. At least two fields deal with the theory of T-shirts and vision statements: language theory and social psychology. I explicitly define Unifying Action Declarations and show how existing mission and vision statements can be made into UADs View full abstract»

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Aims & Scope

The IEEE Transactions on Professional Communication is a peer-reviewed journal devoted to applied research on professional communication--including but not limited to technical and business communication. It has been published since 1957 by the Professional Communication Society of the Institute of Electrical and Electronics Engineers (IEEE).

Full Aims & Scope

Meet Our Editors

Editor-in-Chief
Saul Carliner
Concordia University